Privacy Policy

Welcome to softyheaven. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping address, billing address, and payment details (processed securely via payment gateways).

  • Technical Data: IP address, browser type, time zone, and device information.

  • Usage Data: Pages visited, time spent, click behavior, and referring URLs.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders.

  • Communicate with you regarding your order or inquiries.

  • Improve our website, services, and customer experience.

  • Send promotional offers or updates (only if you opt-in).

  • Prevent fraud or security threats.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your data with:

  • Trusted third-party service providers (such as delivery partners, payment gateways).

  • Legal authorities, if required by law or to protect our rights.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us understand user behavior and personalize content. You can choose to disable cookies through your browser settings.

5. Data Security

We take appropriate measures to protect your data from unauthorized access, alteration, or disclosure. All payment transactions are encrypted and handled by secure gateways.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal data.

  • Opt out of promotional emails at any time.

  • Contact us regarding any privacy-related concerns.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please read their policies before sharing your data.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date".

9. Contact Us

If you have any questions about this Privacy Policy, feel free to contact us:

Email: softyheaven@yahoo.com